The 5 Best Estate Agents in Manchester

Updated 26 firms evaluated5 listed

Estate agents value your property, market it, run viewings and negotiate the sale for a percentage on completion. Hiring is tricky because the agent who values highest is bidding for your instruction rather than for your buyer, and you reduce the price six weeks later. These are the five we rate. How we rank

Rank 01

Julie Twist Properties

Best overall

City-centre specialist that has been here since 1994.

4.6614 reviewsUpdated
Why they’re on this list
  • Founded in 1994, on Great Ancoats Street, which means it has traded through the entire transformation of Manchester city centre rather than arriving after it
  • Full membership set confirmed on the site, covering NAEA Propertymark, ARLA Propertymark, The Property Ombudsman and Trading Standards
  • Client money protection certificate published with an expiry date, which is the specific document most agents leave you to ask for
  • 4.6 out of 5 across 614 Google reviews, the largest verified review base of any agent in this round
  • Several staff have been with the firm over ten years, which in an industry with high churn is the difference between a named contact and a rota
  • Runs sales, lettings, management and maintenance, so a landlord does not need a second supplier
Rank 02

Bentley Hurst

Best for landlords

Manchester and Hale, with an investor-facing bent.

4.8385 reviewsUpdated
Why they’re on this list
  • 4.8 out of 5 across more than 385 Google reviews, the highest verified score in this round
  • Offices in Manchester and Hale, so the coverage spans city-centre apartments and south Manchester family housing
  • Buy-to-let is a named service rather than an afterthought, with conveyancing and mortgage introductions alongside
  • Also markets overseas developments in Spain and Dubai. Worth knowing which side of the business your negotiator sits on before you instruct
  • Does not publish Propertymark membership, redress scheme or commission on the site, so confirm all three in writing before signing
Rank 03

Henry Wiltshire

Best for new-build

King Street agency built around new-build and overseas buyers.

Updated
Why they’re on this list
  • Publishes the most complete compliance list of any agent in this round, naming NAEA and ARLA Propertymark, NFOPP, The Property Ombudsman, CTSI approved code, Client Money Protect and a deposit protection scheme
  • Offices in Abu Dhabi, Hong Kong, Singapore and Ireland, which is the real differentiator if you are selling a city-centre flat to an overseas investor
  • Won allAgents gold for Best Sales Branch and Best Overall Agent in M2 in 2022
  • Off-plan and new-build development sales across the North West are a core line, so expect developer stock as well as resale
  • The Manchester office opened in 2021, so the local track record is shorter than the group's
Rank 04

Jordan Fishwick

Long-established multi-branch agent across the city and south.

Updated
  • Two Manchester offices, on Deansgate and Whitworth Street West, plus branches through south Manchester and Cheshire
  • Independent third-party performance data puts fee satisfaction at 91% and valuation accuracy at 88%, which is unusually specific for this industry
  • The same third-party data shows 75% would recommend, which is the weakest of the three figures and worth probing
  • Public reviews are genuinely mixed, with praise for named individuals and recurring complaints about communication and property management. Ask who your negotiator and property manager will be, by name
  • Their site blocked our automated check, so the evidence here is from third-party platforms rather than a page read
Rank 05

Cousins

Independent covering the north and east of the city.

Updated
  • Based at 754 Oldham Road in Failsworth, covering Moston, Droylsden, Ashton-under-Lyne, Stalybridge, Hyde, Royton and Shaw as well as the city centre
  • Member of The Property Ombudsman, ARLA and Propertymark, all named on the site
  • Names its director, general manager and finance officer publicly, which is rare at this size and useful when something goes wrong
  • Handles commercial property alongside residential sales and lettings
  • Publishes no fees and no founding year, and the Saturday closure is worth knowing if you need weekend viewings

Compare at a glance

RankFirmBest forSpecialismsPriceRatingArea
01Julie Twist PropertiesCity-centre apartmentsSales · Lettings · Management · City centre££4.6614 reviewsAncoats
02Bentley HurstBuy-to-let investorsSales · Lettings · Buy-to-let · Management££4.8385 reviewsCity centre
03Henry WiltshireOverseas and off-plan buyersSales · Lettings · New-build · International££Rating not verifiedCity centre
04Jordan FishwickSouth Manchester housesSales · Lettings · Management · South Manchester££Rating not verifiedDeansgate
05CousinsNorth and east ManchesterSales · Lettings · Commercial · Management£Rating not verifiedFailsworth

The two checks that come before everything

A redress scheme. Legally required, so an agent without one is trading illegally. The Property Ombudsman or the Property Redress Scheme, named on the site or on request.

Client money protection. Legally required for anyone holding your money. Ask for the certificate and check the expiry date.

Both take five minutes to verify and rule out the worst outcomes in this industry. Propertymark membership is voluntary and therefore a genuine signal on top.

What to ask before you instruct

  • What is the fee, including VAT, and what is the tie-in period? Push the tie-in down from twelve weeks and check the notice period after it.
  • Who is my named contact? Valuations are done by the person who wins the instruction. That is frequently not the person who handles the sale.
  • What is your average time from offer to completion? Not time to offer. The two numbers are months apart, and only one of them is your problem.

Red flags

  • An overvaluation at the pitch. The agent who quotes highest is bidding for your instruction, not for your buyer, and you will reduce in six weeks anyway.
  • A twelve-week sole agency tie-in presented as standard.
  • Pressure to use the in-house conveyancer or mortgage broker. Referral fees are legal but must be disclosed. Ask what they are.
  • "Ready, willing and able purchaser" clauses, which can make commission payable even if you pull out.
  • No CMP certificate produced on request.

When to use a fixed-fee or online agent

If your property is mainstream, priced sensibly and in an area with steady demand, a fixed-fee agent can save you thousands, because most buyers find the property on a portal either way. The trade-off is that you do the viewings and the chasing, and you usually pay whether or not it sells.

Use a traditional agent when the property is unusual, when the chain needs managing, or when you cannot be there for viewings. On a leasehold city-centre flat with a management company to deal with, the chasing is most of the job.

Once you have an agent, the conveyancing shortlist and the mortgage broker shortlist cover the two suppliers that decide how fast the sale actually moves.

Frequently asked

Sole agency is typically 1% to 1.8% of the sale price plus VAT, and it is negotiable, particularly above about £300,000. Multi-agency agreements run 2% to 3% plus VAT because only the winner gets paid. Online and fixed-fee agents charge roughly £999 to £1,999, often payable whether or not the property sells. On a £250,000 Manchester flat, 1.5% plus VAT is £4,500. Get the figure in writing including VAT, because a quoted "1.5%" that turns out to be plus VAT is a 20% surprise.

Corrections

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This shortlist is independently researched and ranked, we are not paid for placement decisions. If something here is out of date, or we missed someone in estate agents, tell us. We read everything.